Your Cart

Terms & Conditions

Terms and conditions 


Welcome to LA PLUME Mobile APP& Web Online Store:  LAPLUME.AE. These terms and conditions apply to all the users of this site and all of its divisions, subsidiaries, and affiliate operated Internet sites which reference these Terms and Conditions. The moment to access the site you agree with the terms and conditions that have been put in place. In case you do not agree with the terms and conditions, do not use the website. The site reserve the right to change the terms and conditions at any time without notifying the users. It is therefore important for the website visitors to reread the contents of the terms and conditions regularly. Your continued use of the site even with the changes in the terms and conditions means that you have agreed with the changes that have been made. In the case where some sections of the terms and conditions are not clear do not hesitate to contact us for clarity. 

Terms and Conditions of Use

Use of the Site

You confirm that you are 18 years and above at the time you are accessing this website or you are accessing the website under the supervision of the parent or guardian.  Both parties agree that the website will be used in accordance with the term and conditions. If you do not agree with the terms and conditions, do not use the site. 

We give you a revocable, non-transferable and non-exclusive license to use this site according to the terms and conditions of use for such things as shopping for personal items sold on the site, getting the necessary information regarding the products and services and making purchases. The commercial use and using the site on behalf of a third party is prohibited except in the case where it has been permitted. The terms and conditions prohibit any action that would access our internal computer systems, interfering with the software code, interfering with the functionality of the site and infringing the intellectual rights. The list, however, does not exhaust everything that has been prohibited on the site. 

The license to access the site will quickly be revoked in case of any breach of the Terms and Conditions of Use.  Access to some of the services on the website will require registration or subscription. Should you choose to register or subscribe for any such services or related features, you pledge that the information given therein is the truth to the best of your knowledge. In case your personal information changes, update on the website so that your account remains updated. The owner of the account is responsible for all the activities that occur under his or her password. Furthermore, you must notify us of any unauthorized use of your password or account. The site is not liable to any damage that occurs as a result of using the website hence the account owners are expected to be careful with the way they use the site.  During the process of registration, you grant the company the chance to send you promotional messages. However, you may opt-out if you are not comfortable with the messages.

User Submissions

Anything that the user submits to the website and they provide to us including but not limited to, questions, reviews, comments, and suggestions become our property and are protected under the copyright rules. In giving out reviews you have to use your real account. The use of fake emails to give reviews is prohibited.  We are not obligated to edit or remove the submissions. 

Information Available on Website

You agree that the information that is provided on the site is like it and where is given for information purpose only and may be changed without notice. We ensure that the information we provide is accurate to the best of our knowledge however the information should not be relied upon or make it constitute a guarantee. The product representation on the site is from the vendor and not our own. The opinions posted on the site by the users are not our position as far as the products and services are concerned. We shall not be held responsible or made liable for any damages or injury which may arise as a result of any error, omission, interruption, deletion, delay in operation or transmission, computer virus, communication failure and defect in the information, content, materials, software or other services included on or otherwise made available through our Website. 


  • No modification or alteration of La Plume designs is accepted.
  • The company does not responsible for any size error based on customer input through the site.
  • The company does not responsible for any size error based on the size of the abaya sent by the customer.

Supported payment methods:

Credit cards:

  • Our approved payment method is a credit card, which is done through a very secure exchange as a guaranteed way to pay for the goods, either via the app or through our online store.
  • We accept payment through Visa and MasterCard and offer leading protection using the highest encryption standards currently available, which makes us guarantee a secure shopping experience through the application and our online store.

Cash on Delivery:

  • For customers wishing to pay on delivery, we accept cash on delivery as the only alternative payment method in the UAE.
  • By using this service you can pay to the shipping company upon receipt of the order.
  • If the customer chooses to pay on delivery and the order is rejected or not received, the payment service on delivery will be stopped.